"By leveraging AI to analyze CRM data, we've transformed our ability to understand customer behavior. This has led to faster decisions and more targeted engagement."
Head of Customer Relationship Management, Wealth Management Leader
About this project:
Our client needed a way to extract actionable insights from large volumes of customer data, but their existing system couldn’t scale or handle the complexity of unstructured data.
We implemented AI-driven solutions using Large Language Models to extract structured insights from CRM data, ensuring seamless integration with their infrastructure for on-premise deployment.
The implemented automation significantly reduced processing time and provided deeper insights into customer behavior, enabling more effective targeting and decision-making across marketing and product teams.